Your records stay yours.
Export clients, stock and daily takings yourself. If you leave, request a complete export and account deletion.
Your data, our jobTerms at Soloona
A clear agreement.
Room to focus.
Your data. Our responsibilities.
The essentials of using Soloona, explained plainly.
A simple starting point
Try it first.
Choose your plan.
Every salon starts with a free trial.
No card needed to get started.
YOUR FREE TRIAL
14days to try
Soloona
Soloona
Choose a planMonthly or yearly · Billed in advance
Trial ends without a plan?Read-only access · Data stays visible
The essentials
Know where you stand.
Permission comes first.
Your salon is the sender. You agree to collect consent, honour opt-outs and follow messaging rules.
Messaging responsibilitiesClear about our limits.
Soloona is provided “as is”. The full terms explain the liability cap and its legal exceptions.
Service and liabilityThese summaries are a guide. The complete Terms of Service below govern using Soloona.
If your plans change
Cancel anytime.
Keep your paid period.
Your service runs to the end of the period you’ve paid for. If a trial ends or a plan lapses, the account becomes read-only and nothing is deleted.
Read the billing termsThe full agreement
Terms of Service
Last updated October 2, 2026
The agreement
Soloona is operated by Orbioom LLC. By creating an account you agree to these terms on behalf of your business. Contact us if you need help understanding them before signing up.
Your data, our job
Your client list, bookings and sales are yours. You can export your client list, your stock and the day's takings at any time, as CSV or PDF, and if you leave we'll give you a complete export and then delete your account data on request. Our job is to keep the product running, keep your data isolated to your account, and never use it for anything except providing the service.
Messaging is your responsibility too
Soloona enforces consent and suppression in software, but you are the sender of your messages. You agree to message only people who have given you consent, to honour opt-outs, and to comply with the TCPA, CAN-SPAM and carrier rules. We may pause sending on an account that generates abnormal complaint rates, because carrier trust is shared across all our customers.
Billing
Every salon starts with a free 14-day trial, and no card is needed to start it. After that, plans are billed monthly or yearly in advance, through Stripe. You can cancel any time; service runs to the end of the paid period. If a trial ends or a plan lapses, the account becomes read-only until a plan is chosen: everything stays visible, and nothing is deleted. Founding-cohort discounts hold for the stated term.
What we promise, and don't
We aim for the product to be available, fast and correct, and we fix problems quickly. But Soloona is provided "as is". We don't guarantee revenue outcomes, and our total liability is capped at what you've paid us in the last twelve months. Nothing in these terms limits liability that can't legally be limited.
Acceptable use
No unlawful content, no attempting to access other salons' data, no reselling the service, no using it to send spam. We can suspend accounts that put other customers or carrier relationships at risk, and we'll always tell you why.
Contact
Questions about these terms: [email protected].